Having a domain name and web site

Just like all things in life, the ways to run a business are rapidly changing and evolving. The potential involved with having a domain name/web site is staggering to say the least. A web site gives the consumer a ‘shop front’ that is not only open 24 hours a day, seven days a week, but is also situated right on their desktop. Instead of being locked into only the immediate area, the whole world’s marketplace becomes your sphere of interaction.

Customers can access information on all your products, no more salesperson with limited knowledge trying to explain something they know little about. No more waiting in lines for help, all people have access immediately.

The domain name of the website gives great freedom to the business process. Having your own name is like having an address, then infinite emails can be added to the name so different departments within the company can be reached without having to wait at reception. For example, sales@ Mary’s Plants.com will put the shopper in direct contact with Mary’s sales section.

As a business, the domain name adds professional authenticity, as your address is not affiliated with other companies. In the area of communication, the email system opens up many avenues. Instead of having to put clients on hold because of limited personnel, innumerable emails can arrive at once, even when there’s no one in the office. Then you can pick and choose which one’s to reply to first (the most urgent), while people browsing can wait till later. First come, first serve becomes obsolete as necessary customers automatically reach the front of the line.